MAC Medical Review Best Practices: Updating Your Contact Information

Service providers must have procedures in location to guarantee that correct personnel is getting and reacting to the Medical Review ADRs (Additional Documentation Requests) in a prompt style to prevent rejections due to non-response. An ADR is produced when documents is required to support a Medicare claim. This demand is for medical record paperwork to support payment of a product(s) or service(s) reported on the claim to guarantee compliance with Medicare’s protection, coding, payment and billing policies. As a basic guideline the ADR is sent out to a supplier’s address on file with Medicare. Did you understand companies can now designate a different address where they would like ADRs to be sent out? To guarantee you are getting your ADR at the right address, make sure to upgrade your “Medical Review Correspondence Address”. This video will reveal you how to upgrade your MRCA (Medical Record Correspondence Address).

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