The security and personal privacy of your health info is a leading concern for Mayo Clinic. Sometimes you might require to gain access to or acquire your medical records for individual requirements, extension of care or for other factors. You can access the contents of your medical records online through Patient Online Services or demand a copy through the Release of Information personnel.
Client Online Services
Electronic access to your health info is simple through Mayo Clinic Patient Online Services. You or somebody you designate can access your electronic medical records from a computer system or smart phone from MayoClinic.org or the Mayo Clinic mobile app. Search for laboratory outcomes, center notes, medical imaging outcomes and more in an easy-to-navigate format.
You can develop an online account through Mayo Clinic Patient Online Services to access your electronic medical records.
- Go to www.MayoClinic.org
- Click “Log in to Patient Account” in the upper right corner and demand a brand-new account.
- Total the one-time account development procedure online.
Developing your own account offers you 24/7 access to a choose set of medical records. These records consist of laboratory outcomes, radiology reports, scientific notes, a medication list, an allergic reaction list, vaccinations and your approaching visit schedule. You might conserve or print your own copies of this details whenever you pick at no charge. You likewise can discover:
- Guidelines on how to ask for modifications to your medical record
- A permission to divulge details to loved ones
- A permission to launch safeguarded health info to a 3rd party
- The type to withdraw permissions formerly sent
- Billing info
Client Online Services likewise permits you to publish, download and share files, demand records, and connect files to messages for your care group.
Release of info
If you are not able to discover the info you require, you can ask for records from your Patient Online Services account or you might call Mayo Clinic Release of Information through among the techniques listed below.
Phone: 507-284-4594
Fax: 507-284-0161
Email: MAYOHIMSROI@mayo.edu
Mail:
To ask for records to be sent out to somebody besides yourself, finish the Permission to Release Protected Health Information to a Third Party and send it to Mayo Clinic Release of Information. The permission is offered in Arabic, Somali, Hmong and Spanish translations.
If you have non-Mayo Clinic medical records to send out for an approaching visit, please do not send them to the Mayo Clinic Release of Information group. They might be sent out straight to your Mayo Clinic care group by connecting records to a message within Patient Online Services or as advised by your care group.
If you have concerns about the release of records, contact Mayo Clinic Release of Information at 507-284-4594 throughout company hours:
- Arizona: 8 a.m. to 5 p.m. Mountain time, Monday through Friday
- Florida: 8 a.m. to 5 p.m. Eastern time, Monday through Friday
- Minnesota and Wisconsin: 8 a.m. to 5 p.m. Central time, Monday through Friday
Asking for a modification to your medical records
If you think that a modification requires to be made to your medical records, follow the directions within the Medical Record Information Amendment RequestSend a demand utilizing among the approaches listed below. If you have concerns about the procedure for asking for a modification to your medical records, call 507-538-7700 and choose alternative 1.
Fax: 507-422-0970
Email: HIMSAMENDMENTREQ@mayo.edu
Mail:
Regularly asked concerns
Can I see or get copies of my medical records?
You can access your medical records online within Patient Online Services. You likewise can send a demand to have them sent out to you. To access the electronic medical records for your kid or somebody for whom you are the legal agent, you can ask for a proxy gain access to account.
How do I get copies of my medical images?
You can request your images through Patient Online Services or by sending a composed demand to Release of Information. We can offer a link by e-mail to a cloud-based service that enables you complete control to download, share and gain access to digital copies of your medical imaging. We can send out a copy of images on an encrypted CD by U.S. mail complimentary of charge or by FedEx for a $45 flat charge and shipment within 2 company days.
Exists a charge to get my medical records?
There is no charge for you to get your own medical records. At times Mayo Clinic might charge sensible, cost-based charges to cover the expenditure of offering copies as enabled by law.
Who can access my health details or license the release of my medical records?
A client’s medical records can just be accessed or launched with appropriate permission from the client or the client’s legal agent. Records might be launched if the individual finalizing on behalf of the client has actually supplied the essential legal documents specifying that they are licensed to demand and get the client’s medical records.
For how long does it require to get the medical records I asked for?
Demands are normally processed within 2 weeks of invoice. We do our finest to satisfy this turn-around time, there might be hold-ups in processing. Federal personal privacy guidelines (Health Insurance Portability and Accountability Act, or HIPAA) enable as much as 30 days to react to ask for medical records.
How do I have records sent out to Mayo Clinic from an outdoors center?
You might call your existing healthcare service provider to have actually medical records sent out to Mayo Clinic. Contact your Mayo Clinic care group to determine what kinds of records are required, to whom they need to be sent out and whether the records can be accessed through a health info exchange (HIE).
How do I validate my medical records were gotten by Mayo Clinic?
You might call your Mayo Clinic care group to confirm that it has actually gotten your medical records.
What are the medical records workplace hours?
If you have concerns about the release of records, contact Mayo Clinic Release of Information at 507-284-4594 throughout organization hours.
How can I request my billing info?
You can see or request your billing details within your Patient Online Services account. For extra resources connected to billing, describe the costs and payment resources on MayoClinic.org.
How do I inform Mayo Clinic that a relative has died?
To alert Mayo Clinic of a member of the family’s death, please send out an e-mail to PATRECUPDREQ@mayo.eduConsist of the following details:
- Client’s very first, middle and surname.
- Client’s date of birth.
- Client’s Medical Record Number (MRN), if understood.
- Client’s date of death.
- And last name of the individual supplying details.
- Relationship to the client.
- Contact contact number.
How do I alert Mayo Clinic of an adoption?
To alert Mayo Clinic of an adoption, please offer a copy of among the following necessary legal files:
- Adoption Decree/Decree of Adoption.
- Order on Petition for Adoption.
- Finding and Order for Judgement and Decree of Adoption.
The following paperwork is not appropriate:
- A birth certificate.
- Certificate/Application of Adoption.
- Notification of case filing.
- A file signed by the Clerk of Court.
- Petition for Adoption.
- Termination of Parental Rights.
- Custody.
- Guardianship.
You might offer the needed file in one of 2 methods:
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- Jan. 11, 2023
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ART-20542119
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