XPO Logistics

  • Charlotte, NC


  • Permanent

  • Full-time

Logistics done differently.

At XPO Logistics, we’re constantly looking for talented individuals at all levels, who can deliver the caliber of service our company requires. As the Specialist, Billing, you will be responsible for reviewing and analyzing carrier freight bills, proactively resolving potential errors and duplicate billing, and facilitating the billing of orders to customers. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.

What you’ll do on a typical day:

  • Communicate with internal and external sources to resolve open tasks; maintain quality and service levels when working with clients
  • Ensure issues are addressed immediately and appropriate parties are informed for proper resolution
  • Make customer satisfaction the primary “driver” for successful quality processes with internal and external teams
  • Develop a working understanding of the internal technologies required for daily functions
  • Communicate with various internal company departments to address problems preventing orders from billing to a customer
  • Partner with transportation providers to secure required documentation for customer billing
  • Facilitate and improve the efficiency of the current billing cycle time from carrier freight bill to client payment; continuously seek opportunities to improve current processes

What you need to succeed at XPO:

At a minimum, you’ll need:

  • 1 year of experience in audit, accounts receivable, accounts payable, load planning or transportation/logistics

It’d be great if you also have:

  • Associate degree in Business or Transportation/Logistics, or the equivalent combination of education and experience
  • Experience with Microsoft Office
  • Strong problem-solving skills
  • Excellent verbal and written communication skills; ability to present clean, organized and thorough information and data appropriate for intended audience

Be part of something big.

XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

XPO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with XPO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

XPO Logistics

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