Now in its 3rd Edition, this popular text gives office personnel just what they need to perform all of their nonclinical tasks with greater skill and efficiency. You get the background to better understand your role and responsibilities… as well as current, step-by-step advice on billing, scheduling, making travel arrangements, ordering supplies – any duty from receptionist to manager you might have in your doctor’s office. Includes the latest on… using computers in medical practice; handling medicolegal issues; communicating more effectively with physicians patients, and peers; and transcribing reports… everything you need to be good at your job.
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