Methodist Le Bonheur Health Care.

  • Memphis, TN


  • Long-term.

  • Full-time.
Summary

A fundamental part of the client care group, an MOA regularly shows the core concepts of client- and family-centered care. The Medical Workplace Assistant works carefully with clients and households, management, personnel and clinicians and is accountable for the success of all front desk functions in the ambulatory/clinic website. Typical responsibilities of this position consist of responding to the phone, triaging client calls, signing up clients in the EMR, preparation of chart contents, records retrieval and filing, gathering payments from accountable celebration, and helping clients with the client website. Designs proper habits as exhibited in the The Methodist Objective, Vision and Worths.

Education/Experience/Licensure

Education/Formal Training

Work Experience

Credential/Licensure

REQUIRED:

High School Diploma or comparable

Minimum of one year experience in a doctor practice workplace or comparable setting to consist of basic organization operations, scheduling, and insurance coverage.

N/A

PREFERRED:

N/A

N/A

MOA Accreditation

REPLACEMENTS PERMITTED:

N/A

N/A

N/A

Knowledge/Skills/Abilities

  • Fundamental understanding of medical terms.
  • Understanding of coding chosen.
  • Understanding of basic company operations, scheduling, insurance coverage, and coding.
  • Capability to work without close guidance and to work out independent judgment.
  • Capability to utilize data processing and spreadsheet programs and basic workplace devices.
  • Capability to interact verbally and in composing with others.
  • Capability to arrange numerous jobs and tasks and keep control of workflow.
  • Capability to manage demanding circumstances.
  • Capability to run basic workplace devices such as PC, photo copier, facsimile machine, printer.
  • Capability to carry out standard math estimations.
  • Capability to supply customer care constant with MLH worths.

Secret Task Duties

  • Signs up brand-new clients and updates existing client demographics by gathering comprehensive client info consisting of individual and monetary info.
  • Schedules brand-new visits as required and makes verification contacts us to clients with upcoming consultations.
  • Gathers co-pays and insurance coverage information to guarantee complete and correct payment.
  • Handles the front desk location by welcoming clients and visitors and reacting to ask for details personally or by phone.
  • Shows effort in recognizing chances for self-development and improvement of expert proficiency.

Physical Requirements

  • The exercises of this position might consist of climbing up, pressing, standing, hearing, strolling, reaching, understanding, kneeling, stooping, and recurring movement.
  • Should have great balance and coordination.
  • The physical requirements of this position are: easy work – applying approximately 25 pounds. of force sometimes and/or approximately 10 pounds. of force often.
  • The Partner is needed to have close visual skill to carry out an activity, such as preparing and examining information and figures; transcribing; seeing a computer system terminal; or comprehensive reading.
  • The conditions to which the Partner will be subject in this position: The Partner is not significantly exposed to unfavorable ecological conditions; task functions are usually carried out under conditions such as those discovered in basic workplace or administrative work.

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