Disability Solutions

  • Chelmsford, MA


  • Permanent

  • Full-time
SUMMARY

Under general supervision, is responsible for timely and accurate follow up and resolution of all unpaid patient balances. Responds to a high volume of patient calls generated from self-pay statements, analyzes self-pay balances to determine patient responsibility, obtains and enters accurate insurance information, submits services to the insurance carrier, establishes payment plans, processes patient payments, researches all returned mail and prepares non-collectible accounts for the collection agency. Typically reports to Patient Billing Supervisor.

EDUCATION/LICENSES/CERTIFICATIONS

High School diploma or equivalency certificate (e.g. GED, HiSET, TASC Test) from an accredited institution or governmental unit required.

EXPERIENCE

Experience typically gained through 2-3 years experience working with third party billing practices, (experience with physician’s billing preferred) required.

SKILLS

Proven knowledge of ICD-9, CPT-4 and HCPCS coding required. Outstanding customer service and excellent communication skills are necessary to interact with third party agents and patients both verbally and in writing required. Knowledge and experience with medical terminology, strong computer skills, attention to detail and problem-solving skills are required. The ability to work in a fast paced environment and flexibility in adapting to changes in policies, regulations and procedures are essential.

Atrius Health is an equal opportunity/affirmative action employer and does not discriminate in recruiting, hiring, training, promoting or any other employment practices on the basis of race, color, religion, sex, marital status, age, sexual orientation, gender identity, national origin, military service or application for military service, veteran or disability status.Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA);Equal Employment Opportunity (EEO); and Employee Polygraph Protection Act (EPPA).VEVRAA Federal ContractorRequest Priority Protected Veteran & Disabled Referrals for all of our locations within the statePDN-91a807ce-75ad-4e9a-a5c4-ccce10a01aea

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