Rotech Healthcare

Rotech Health care.

  • Orlando, FL


  • Long-term.

  • Full-time.
INTRODUCTION

Sign Up With the Leader in the House Health Care Market

Rotech Health Care Inc. is a nationwide leader in supplying Breathing and Sleep Apnea treatment in addition to house medical devices. Each and every day, countless staff members add to providing impressive client service and client care through numerous places throughout 45 states. For extra info, please visit our business homepage

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TASK INFO

Summary

We are looking for a devoted Client Assistance Expert to join our Rotech group. In this position you will offer assistance to the consumers of the Assistance Center (clients, recommendation sources and workers) by carrying out jobs associated with client care and 3rd party repayment. Mainly accountable for brand-new order consumption to include precision with scientific, billing and care associated info and processing. Line of contact with brand-new clients.

Vital Responsibilities and Duties

  • Abides by and carries out all business policies and treatments, consisting of however not restricted to Scientific Programs
  • Brings concepts for procedure or effectiveness enhancements to manager
  • Constructs relationships with areas, field management, clients and recommendation sources
  • Specific functions need outgoing calling and information entry
  • Gathers co-pays and deductible quantities
  • Complies with appropriate laws and guidelines
  • Performs insurance coverage confirmation and eligibility for services/products
  • Performs client fulfillment calls and serves as patient supporter to solve concerns or issues
  • Establishes and keeps a working understanding of present Medicare, Medicaid, insurance coverage guidelines, and FDA/DOT and JCAHO standards
  • Establishes and keeps working understanding of existing services and products used by the business and all suitable governmental guidelines
  • Improves company credibility by accepting ownership of responsibilities and promoting a caring and encouraging environment constant with our objective
  • Keeps precision and quality assurance throughout client contact and information input
  • Handles all elements of preliminary consumption: responding to the phone and getting faxes, gathering client and recommendation source info, inputting information into IMBS and eIntake, printing tickets, putting together charts and processing documents
  • Acquires permission and credentials documents
  • Practices safe work routines, guaranteeing a safe workplace
  • Prepares total and precise declare Billing Department
  • Procedures brand-new orders, reacts to concerns, deals with concerns or forwards to proper workers in a prompt way to guarantee client, recommendation, and worker fulfillment
  • Procedures work orders to field areas and collaborates prompt satisfaction of services and products purchased
  • Supplies education to recommendation sources, clients and staff members on credentials for service and 3rd celebration billing
  • Supplies product/service info by responding to concerns, providing help
  • Supplies technical help to consumers as needed
  • Supplies extensive evaluation and Quality control for medical need and documents requirements of payors and regulative bodies
  • Functions thoroughly with eIntake exclusive system
  • Carries out other responsibilities as appointed

Supervisory Duties

  • None

CREDENTIALS

Work is contingent on

  • Background examination (company-wide)
  • Drug screen (when relevant for the position)
  • Legitimate motorist’s license in state of home with a tidy driving record (when suitable for the position)

Education and/or Experience

  • High school diploma or GED equivalent
  • One to 3 years of associated previous work experience in a team-oriented environment
  • Experience in medical field and administrative record management
  • Strong customer care background

Abilities, Understanding and Capabilities

  • Successfully interact in English; both oral and composed, with doctors, area staff members and clients to make sure concerns and issues are processed in a prompt way
  • Useful, experienced and courteous while preserving a favorable mindset
  • Translate a range of guidelines in a range of interaction mediums
  • Understanding of Long Lasting Medical Devices (DME) or House Medical Devices (HME)
  • Understanding of insurance plan and requirements
  • Understanding of medical billing practices and of billing repayment
  • Maintain privacy and practice discretion and care when dealing with delicate details
  • Medical terms
  • Multi-task together with attention to information
  • Read and effectively analyze composed instructions and/or directions in English
  • Self-motivation, arranged, time-management and deductive issue resolving abilities
  • Sense of seriousness and responsiveness to doctors, area staff members and clients
  • Work separately and as part of a group

Physical Needs

  • Lifting of 10 pounds.
  • Needs sitting, strolling, standing, talking or listening; substantial hours sitting at a desk
  • Needs close vision to fine print on computer system and or documentation; comprehensive hours dealing with the computer system

Devices, Devices and Technical Capabilities

  • Email transmission and interaction
  • Web navigation and research study
  • Microsoft applications consisting of however not restricted to Word, Excel, and so on
  • Workplace devices; facsimile machine, photo copier, printer, phone and computer system

Workplace

  • Workplace environment

ROTECH DETAILS

Advantages

  • 401 k
  • Medical, Dental and Vision
  • Life Insurance Coverage and Special Needs
  • Generous Paid Time Off and Paid Vacations
  • Bonus Offer and Reward Opportunities (Non-Exempt and Exempt)
  • Mileage compensation (when relevant for the position)
  • Telephone repayment (when relevant for the position)

Make the Right Move, Produce your Profile and Send your Resume TODAY !! The hiring supervisor examines resumes and contacts candidates that have actually related experience to the used position. To see the status of a position that you sent your profile/ resume to,. We value your interest in Rotech Health care Inc.

TEXT ROTECH TO 51893 TO SIGN UP WITH OUR SKILL NETWORK

Level Playing Field Company of Minorities, Women, Protected Veterans and People with Specials needs. Rotech Health care Inc. hires, utilizes, trains, promotes, transfers, separates from work and compensates workers without regard to subscription in, association with, or understanding of race, color, age, gender, gender identity, faith, creed, nationwide origin, origins, citizenship, marital status, veteran status, sexual preference, physical or psychological special needs, pregnancy or any other individual particular secured by suitable federal, state and regional laws governing nondiscrimination in work in each region where Rotech has workers. Rotech Health Care Inc. is a DRUG FREE OFFICE.

Rotech Health care.

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