Hanger

Wall mount.

  • Fayetteville, AR


  • Long-term.

  • Full-time.

Could This Be For You?

The Medical Office Administrator supplies the greatest level of customer care to clients, fellow workers and recommendation sources through the coordination and administration of the front workplace activities. Common obligations consist of all elements of the center administrative operations from scheduling consultations, verifying insurance coverage and payment permission, inputting claims, processing payments, carrying out account collections, performing billing research study and reacting to telephone queries. Guarantee billing for all services offered is precise, prompt and totally recorded. Supply effective money collection through outstanding compensation practices while guaranteeing compliance with pertinent laws, guidelines and developed Company policies and compliance programs.

Your Impact

Depending on the functional requirements and size of the Hanger Clinic, this position might consist of some or all of the functions or functions noted below:

Patient Check In:

  • Responsible for all elements of client consultation scheduling, insurance coverage confirmation, production of brand-new client charts and upkeep of client records in accordance to Hanger compliance policies, scanning and filing client files, guaranteeing total and precise details, handling inbound telephone call, prompt conclusion of all designated jobs.

Patient Check Out:

  • Provides administrative assistance for all elements of closing a client check out consisting of getting insurance coverage permission, supplying monetary therapy for clients, publishing over-the-counter (OTC) payments, prompt conclusion of all appointed jobs, mail forwarding jobs and everyday file research study on an electronic health/medical record system, collaborating with scientific personnel in handling in development services, scheduling return consultations, examining and handling inbound files and entrusting to suitable celebrations to exceptional ask for details.

Billing:

  • Reviews charge info to guarantee precision per payer requirements; makes corrections as required.
  • Manages services in development and updates to balance dues (AR) as soon as products are provided, preserving AR levels over 120 days at or listed below target level.
  • Responsible for evaluating claim edits and fixing them, working claim rejections and rejections, carrying out spaces and corrections as required.
  • Responsible for sending tidy and precise claims; precise conclusion of client chart needed components
  • Timely conclusion of all designated jobs.
  • Generating reports to make sure that claims are processed within prompt filing limitations. Will likewise run claim modify metrics to identify the kind of edit problems that are repeating to help in future training.

Collections:

  • Manages the balance dues and collections procedure; prompt conclusion of all appointed jobs.
  • Assumes duty for keeping business mandated collection requirements.
  • Prepares exceptional accounts reports and gathers credit and/or recommendation info.
  • Manages both the internal uncollectable bill procedure and the external debt collector’s procedure for Private Pay accounts.
  • Maintains database by getting in, upgrading, and obtaining information, along with format and creating reports.
  • Resolves impressive billing issues from overdue accounts. Reacts to queries from consumers or external collection resources.
  • May location calls or send out messages to those with unsolved problems.

Inventory:

  • Assist with stock as directed by Management and/or Inventory Coordinator as comprehensive listed below:
  • Assist in fixing up products presently in usage by clinicians to products in the stock system
  • Assist in counting stock
  • Assist in information entry of stock counts

Minimum Qualifications

Minimum Qualification:

  • High school diploma or GED needed.
  • 2 years of workplace administrative experience
  • A legitimate motorist’s license and driving record within the requirements laid out within Hanger’s Motor Vehicle Safety Policy and Procedures.

Preferred Qualifications and Experiences:

  • At least 1 year of experience with EMR/electronic health/medical record systems (ideally NextGen and/or OnBase).
  • Working understanding of HIPAA and other medical insurance coverage policies and terms for personal payer, state and federal strategies consisting of coding, billing and repayment procedures.
  • Associate’s degree.
  • Ability to type 40 right words per minute.
  • At least 2 years of computer system and workplace devices experience consisting of MS Office items (Word, Excel), email and automated billing systems, facsimile makers, calculator, postage device, photo copiers, and so on
  • Basic administrative accounting abilities.

Physical Requirements:

  • While carrying out the tasks of this task, the staff member will frequently be needed to sit, stroll and stand; periodically bend or twist; frequently talk and hear, both face to face and by telephone; utilize hands to run basic workplace devices; reach with hands and arms (to consist of reaching overhead); and raise to 25 pounds. Particular vision capabilities needed by this task consist of close vision, range vision and the capability to change focus.

NO PHONE CALLS/ WALK-INS:

In an effort to preserve our greatest level of client service to our clients, no telephone call or walk-ins from potential prospects, employers, staffing companies or professionals will be accepted by the regional Hanger Clinic. Please regard our policy. Any required questions need to call our business Talent Acquisition department.

Additional Success Factors

  • Results-driven achiever with excellent preparation and organizational abilities, together with a high degree of information orientation.
  • Resourceful group gamer who stands out at developing relying on relationships with clients, recommendation sources, and associates.
  • Personable workplace expert whose strengths consist of cultural level of sensitivity and a capability to develop relationship with a varied population in multicultural settings.
  • Flexible group gamer who prospers in environments needing capability to successfully focus on and manage numerous concurrent tasks in a quick paced environment.
  • Strong social, oral (consisting of telephone) and composed interaction abilities.
  • Basic administrative accounting abilities.
  • Demonstrated capability to offer a high level of customer care to clients, fellow staff members and recommendation sources.
  • Act with stability in all methods and at all times, staying sincere, transparent, and considerate in all relationships.
  • Keep the client at the center of whatever that you do, developing long-lasting trust.
  • Foster open cooperation and useful discussion with everybody around you.
  • Continuously innovate brand-new options, affecting and reacting to alter.
  • Focus on exceptional results, and adjust work procedures for impressive outcomes.

Our Investment in You

Employees operating at least 20 hours weekly are qualified for the following advantages:

  • Competitive Pay
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 8 Paid Holidays annually
  • Paid Vacation Time Off
  • Paid Sick Time Off
  • 8 hours of paid time to volunteer in your neighborhood
  • Floating Holiday
  • Life Insurance
  • Medical Flex Spend Account
  • Dependent Care Flex Spend Account
  • Free worker support program
  • 401( k)
  • Full-time workers are likewise qualified for short-term and long-lasting special needs insurance coverage

.

Wall mount.

  • Apply Now.