Hanger

Wall mount.

  • Fayetteville, AR


  • Long-term.

  • Full-time.

Could This Be For You?

The Medical Office Administrator offers the greatest level of customer support to clients, fellow staff members and recommendation sources through the coordination and administration of the front workplace activities. Normal obligations consist of all elements of the center administrative operations from scheduling visits, verifying insurance coverage and payment permission, inputting claims, processing payments, carrying out account collections, carrying out billing research study and reacting to telephone queries. Guarantee billing for all services supplied is precise, prompt and totally recorded. Supply effective money collection through outstanding compensation practices while making sure compliance with pertinent laws, policies and developed Company policies and compliance programs.

Your Impact

Depending on the functional requirements and size of the Hanger Clinic, this position might consist of some or all of the functions or functions noted below:

Patient Check In:

  • Responsible for all elements of client visit scheduling, insurance coverage confirmation, development of brand-new client charts and upkeep of client records in accordance to Hanger compliance policies, scanning and filing client files, making sure total and precise details, handling inbound telephone call, prompt conclusion of all appointed jobs.

Patient Check Out:

  • Provides administrative assistance for all elements of closing a client check out consisting of acquiring insurance coverage permission, offering monetary therapy for clients, publishing nonprescription (OTC) payments, prompt conclusion of all appointed jobs, mail forwarding jobs and everyday file research study on an electronic health/medical record system, collaborating with scientific personnel in handling in development services, scheduling return consultations, examining and handling inbound files and charging to proper celebrations to exceptional ask for details.

Billing:

  • Reviews charge info to guarantee precision per payer requirements; makes corrections as required.
  • Manages services in development and updates to balance dues (AR) as soon as products are provided, preserving AR levels over 120 days at or listed below target level.
  • Responsible for evaluating claim edits and solving them, working claim rejections and rejections, carrying out spaces and corrections as needed.
  • Responsible for sending tidy and precise claims; precise conclusion of client chart needed components
  • Timely conclusion of all designated jobs.
  • Generating reports to guarantee that claims are processed within prompt filing limitations. Will likewise run claim modify metrics to figure out the kind of edit problems that are repeating to help in future training.

Collections:

  • Manages the receivables and collections procedure; prompt conclusion of all appointed jobs.
  • Assumes obligation for preserving business mandated collection requirements.
  • Prepares exceptional accounts reports and gathers credit and/or recommendation details.
  • Manages both the internal uncollectable bill procedure and the external debt collector’s procedure for Private Pay accounts.
  • Maintains database by going into, upgrading, and recovering information, in addition to format and producing reports.
  • Resolves impressive billing issues from overdue accounts. Reacts to queries from consumers or external collection resources.
  • May location calls or send out messages to those with unsettled concerns.

Inventory:

  • Assist with stock as directed by Management and/or Inventory Coordinator as comprehensive listed below:
  • Assist in fixing up products presently in usage by clinicians to products in the stock system
  • Assist in counting stock
  • Assist in information entry of stock counts

Minimum Qualifications

Minimum Qualification:

  • High school diploma or GED needed.
  • 2 years of workplace administrative experience
  • A legitimate motorist’s license and driving record within the requirements detailed within Hanger’s Motor Vehicle Safety Policy and Procedures.

Preferred Qualifications and Experiences:

  • At least 1 year of experience with EMR/electronic health/medical record systems (ideally NextGen and/or OnBase).
  • Working understanding of HIPAA and other medical insurance coverage policies and terms for personal payer, state and federal strategies consisting of coding, billing and compensation procedures.
  • Associate’s degree.
  • Ability to type 40 right words per minute.
  • At least 2 years of computer system and workplace devices experience consisting of MS Office items (Word, Excel), email and automated billing systems, facsimile makers, calculator, postage maker, photo copiers, and so on
  • Basic administrative accounting abilities.

Physical Requirements:

  • While carrying out the tasks of this task, the staff member will routinely be needed to sit, stroll and stand; periodically bend or twist; routinely talk and hear, both face to face and by telephone; utilize hands to run basic workplace devices; reach with hands and arms (to consist of reaching overhead); and raise to 25 pounds. Particular vision capabilities needed by this task consist of close vision, range vision and the capability to change focus.

NO PHONE CALLS/ WALK-INS:

In an effort to keep our greatest level of customer support to our clients, no call or walk-ins from potential prospects, employers, staffing companies or professionals will be accepted by the regional Hanger Clinic. Please regard our policy. Any essential questions ought to call our business Talent Acquisition department.

Additional Success Factors

  • Results-driven achiever with excellent preparation and organizational abilities, in addition to a high degree of information orientation.
  • Resourceful group gamer who stands out at developing relying on relationships with clients, recommendation sources, and associates.
  • Personable workplace expert whose strengths consist of cultural level of sensitivity and a capability to develop connection with a varied population in multicultural settings.
  • Flexible group gamer who flourishes in environments needing capability to efficiently focus on and handle several concurrent jobs in a quick paced environment.
  • Strong social, oral (consisting of telephone) and composed interaction abilities.
  • Basic administrative accounting abilities.
  • Demonstrated capability to offer a high level of customer care to clients, fellow workers and recommendation sources.
  • Act with stability in all methods and at all times, staying sincere, transparent, and considerate in all relationships.
  • Keep the client at the center of whatever that you do, developing long-lasting trust.
  • Foster open cooperation and positive discussion with everybody around you.
  • Continuously innovate brand-new options, affecting and reacting to alter.
  • Focus on exceptional results, and adjust work procedures for impressive outcomes.

Our Investment in You

Employees operating at least 20 hours each week are qualified for the following advantages:

  • Competitive Pay
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 8 Paid Holidays each year
  • Paid Vacation Time Off
  • Paid Sick Time Off
  • 8 hours of paid time to volunteer in your neighborhood
  • Floating Holiday
  • Life Insurance
  • Medical Flex Spend Account
  • Dependent Care Flex Spend Account
  • Free staff member support program
  • 401( k)
  • Full-time workers are likewise qualified for short-term and long-lasting impairment insurance coverage

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Wall mount.

  • Apply Now.