St. Luke's University Health Network

St. Luke’s University Health Network

  • Sellersville, PA
  • Permanent
  • Full-time
St. Luke’s takes pride in the abilities, experience and empathy of its staff members. The workers of St. Luke’s are our most important possession! Separately and together, our workers are committed to pleasing the objective of our company which is a steady dedication to quality as we look after the ill and hurt; inform doctors, nurses and other healthcare suppliers; and enhance access to care in the neighborhoods we serve, despite a client’s capability to spend for healthcare.

ESSENTIAL FUNCTIONS:

  • Actively takes part in keeping and/or enhancing quality enhancement efforts, consisting of however not restricted to the Physician Billing computer system and client complete satisfaction study.
  • Maintains high level of skills on Physician Billing computer system.
  • Takes active function in assistance of group method to functions within the department:
  • Attends department conferences.
  • Actively gets involved as a staff member in resolution of issues as they are determined.
  • Analyzes present treatments, bringing tips for enhancement to the attention of employee and managers for factor to consider.

Phones:

  • Answered in a considerate way.
  • Within 3 rings.
  • Identifying self and practice.
  • Determining and focusing on the nature of the inbound call.
  • Responds to client interactions and paths total and precise messages to the proper person.
  • Ensures client complete satisfaction at the end of each call.

Office schedules:

  • Maintains client and doctor workplace schedules
  • Schedules client consultations according to the standards of the practice.
  • Ensures client access to asked for service provider when readily available

Registration:

  • Greets clients in a courteous, timely, practical way
  • Registers clients according to the standards of the practice
  • Verifies client demographics and insurance coverage info at each see.
  • Captures any barriers– i.e. language, vision, hearing etc.
  • Exercises profundity and interactions, shows an awareness of emergency situation circumstances.
  • Provides details, instructions and other help to the client as required.
  • Establish and preserve precise client records and record filing system.
  • Types, files, and disperses correspondence as directed.
  • Maintains a constant client circulation, and recommends clients of hold-ups in schedule.
  • Monitors and keeps client reception location; tidiness and sound level.
  • Review charge slips sent by doctor and properly go into charge info, help doctor with precise coding info and procedure in a prompt style to the Central Business Office.
  • Be familiar with policies of different insurer.
  • Verifies and describes charges to the client. Gathers any quantities due sometimes of service. Supplies client education as it associates with insurance coverage and balances owed.
  • Scans and indexes laboratories, seeks advice from and so on. Stockpile not to surpass 72 hours.
  • Obtains and tracks client recommendations.
  • Advises medical personnel of any hearing or language barriers the client appears to have.
  • Responsible for dealing with the care group to supply administrative support, as required.
  • Processes ask for medical records according to practice, State and HIPAA standards.
  • Prepare various reports as asked for.
  • Coordinate products and devices requires with numerous departments and suppliers.
  • Open/close workplace as needed.
  • Receive, sort, and send out mail as required.
  • Maintains workplace products.

PHYSICAL AND SENSORY REQUIREMENTS:

Requires sitting, standing and strolling for extended time periods (as much as 8 hours sometimes). Needs continuous usage of fingers for client care, composing and computer system entry. Consistently utilizes upper extremities; periodic requirement to raise to 25 pounds. Periodically push cart with products as much as 30 pounds. Periodically push wheelchair with client weighing as much as 325 pounds. Routinely needs capability to stoop, flex and reach above shoulder level. Needs capability to hear typical discussion and great general, near and peripheral vision.

EDUCATION:

High School graduate or equivalent. Choice offered to graduates of certified medical assistant/administrative training programs.

TRAINING AND EXPERIENCE:

One year workplace experience in a comparable setting or graduate of certified medical assistant/administrative training program.

Please finish your application utilizing your complete legal name and existing house address. Make certain to consist of work history for the previous 7 (7) years, including your present company. In addition, you are motivated to submit an existing resume, consisting of all work history, education, and/or accreditations and licenses, if appropriate. It is extremely suggested that you develop a profile at the conclusion of sending your very first application. Thank you for your interest in St. Luke’s!!

St. Luke’s University Health Network

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