@sarahkliff Unpredictability defines a bad system: "The experts say such cases are not frequent…

@sarahkliff Unpredictability defines a bad system:
“The experts say such cases are not frequent but speak to the wider lack of predictability in American medical billing, with patients often having little idea what their care will cost until a bill turns up in the mail months later.”

http://medicalbillingcertificationprograms.org/sarahkliff-unpredictability-defines-a-bad-system-the-experts-say-such-cases-are-not-frequent/