Responsibilities
- Ability to enter/track a big sample of analytical info for a set market or population
- Ensure everyday deposit is all set for choice up
- Set up follow up consultations for clients with their PCP
- Verifying client insurance coverages
- Ensuring all significant group info is updates a time of service
- Assist clients with payment strategies, indigent services and Medicaid procedures
- Answers all inbound phone call from clients, healthcare facilities, medical professional workplaces and other medical centers in a respectful and polite way
- Schedule all FAA/CSG visits with designated Provider
- Directs contacts us to suitable celebration
- Takes messages for doctors
- Assist clients with details on medication refills, laboratory orders and recommendations
- Pre signing up clients to develop brand-new care consisting of verify client’s insurance coverage. For recognized clients upgrade all altered info in the computer system
- Calling clients and scheduling visits from tip and bump lists.
- Review and finish all EHR jobs that are appointed to you and your proper group.
- Supplement workplace personnel by helping with copying, numerous workplace jobs, re- providing work stations.
- Flag all departed client and informing suitable celebration
- Work with other personnel when required to process ask for medical records, scheduling clients for visits and unique treatments.
- Scheduling/assignment of EVMS medical trainees
- Handle all inbound client documents
- Participates in department personnel conferences and other quality enhancement activities needed and offered for.
- Maintains a courteous and expert attitude at all times.
- Check out clients after consultation, to guarantee client has a follow up prior to leaving
- Inform clients of “Follow My Health” (Patient Portal)
- Send day-to-day welcomes to all NEW/ESTABLISHED Patients
- Handle all workplace mail
- Assist with structure and modifying design templates in IDX
- Assist in scanning files
- Assist in processing ask for medical records
- Review and total EHR Tasks
- Assist with immediate recommendations and imaging
- Perform “other” tasks as appointed by the managers and/or Physicians.
Qualifications
High school diploma. Minimum one (1) year office/clerical experience needed. Experience carrying out associated functions in a medical practice is chosen. Previous front desk customer support experience will be thought about. Specialist, client service-oriented person is needed.
Medical softwares experience is chosen. Familiarity with ICD-9, ICD-10 and CPT coding is extremely wanted.
Experience in a “quick paced” ambulatory setting is preferable. Training in electronic health records is preferable. Desire to find out brand-new abilities and use as considered suitable by the designated managers. Familiarity with medical terms is chosen.
Location: Location
US-VA-Portsmouth.
Eastern Virginia Medical School.
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