Alta Equipment

Alta Equipment

  • Long Island City, Queens, NY
  • $2000-2500 per hour
  • Permanent
  • Full-time
Overview

Alta Equipment is presently looking for a service administrator to join our group at our Ronkonkoma, NY place.

  • Outstanding advantages bundle (Medical, Dental and Vision, plus a lot more!)
  • Paid time off
  • 401( k)
  • Competitive incomes
  • Salary: $20-$25 per hour, based upon experience

Responsibilities

The Billing/Service Administrator deals with all clients, both internal and external towards the single function of providing extraordinary service. This function will be accountable for evaluating, modifying and authorizing the precision of all billing activity. They will interact day-to-day with service technicians to clarify billable hours and products used to each work orders. This person will engage with other members of the service department by interacting daily the requirements of our clients. They will work as an intermediary in between the dispatcher, field specialists, store specialists and our consumers.

Responsibilities:

  • Ability to procedure, review, modify, and solve all client billing requirements and concerns
  • Open/Close everyday work orders, enter them into the system and interact with service department the requirements of each call
  • Answering the phone and offering client service
  • Research billing and invoicing concerns and supply services.
  • Assist with dispatching service professionals.
  • Strong listening and information abilities to correctly evaluate and deal with billing problems in an expert and prompt way.
  • Excellent computer system abilities and experience with MS Office, especially Word, Excel, and Outlook
  • Field and dispatch service calls to support consumer requirements.
  • Closely deal with accounting department to establish brand-new consumer’s and evaluation possible billing problems; problem credit and rebills to consumers
  • Ability to prosper in a hectic environment where every day is various, attention to information a must, and taking ownership to follow a job through to conclusion is simply what we do.
  • Solid phone abilities that have the client feel valued and valued.
  • Ability to work as a group gamer, along with individually with very little guidance.
  • Positive mindset with a can-do, will-do, get-it-done work principles.
  • Partner with dispatch to enhance action time and scheduling effectiveness.
  • Modify and keep client records, work orders and work carried out, along with invoicing and billing records.
  • Assist the sales group to arrange light filing and documents

Qualifications

Qualifications:

  • Customer service experience is extremely chosen.
  • Must have strong computer system abilities and working understanding of Microsoft Word, Excel and Outlook. Previous ERP experience is a plus.
  • Possess outstanding spoken and written interaction abilities.
  • Excellent time management abilities and the capability to interact with all levels of colleagues, in addition to clients.
  • Language Skills – Intermediate: Ability to check out and analyze files such as security guidelines, running and upkeep directions, and treatment handbooks. Capability to compose regular reports and correspondence. Capability to speak efficiently prior to groups of clients or workers of the company.
  • Mathematical Skills – Basic: Ability to include and deduct 2 digit numbers and to increase and share 10’s and 100’s. Capability to carry out these operations utilizing systems of American cash and weight measurement, volume, and range.

Reasoning Ability – Basic: Ability to use sound judgment comprehending to perform in-depth however uninvolved composed or oral directions. Capability to handle issues including a couple of concrete variables in standardized circumstances

About Alta:

Culture is Job # 1. Alta Equipment Company prides itself in the 3 P’s of company: People, Process and Product. By purchasing the very best individuals and developing a “one group” method, Alta Equipment Company makes consumers for life.

If you want quality and are all set to make a distinction within our company, we’re prepared for you. Whether it’s offering the world’s- finest huge iron, rolling up your sleeves and servicing our industry-leading building and construction and product handling item brand names or being a distinction maker behind the scenes, we can utilize your skillset.

At Alta Equipment Company, our company believe in shared regard and are dedicated to variety while motivating our staff members to reach their optimal capacity. Voted a “Top Work Place USA”, our 2100+ workers throughout the nation are devoted to quality. It’s the Alta method.

So, let’s begin the discussion. Click the link to use and start the journey of a life time.

What We Look For:

At Alta Equipment Company, we are searching for prospects who are a cultural fit with our company and comprehend that every job and task approaches promoting clients for life. Together with that, a terrific mindset that accepts shared regard and providing a constant high energy level that exhibits an enthusiasm for quality. We are browsing for an ability set that has a high ability for the position with a continuous focus on investing in one’s occupation through extra training and knowing.

Other Opportunities at Alta

Please visit our professions page at to see other openings that might be of interest to you!

We are a level playing field company. Work choice and associated choices are made without regard to gender, race, age, special needs, religious beliefs, nationwide origin, color, gender identity, sexual preference, veteran status or any other secured class.

Alta Equipment

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