St. Luke's University Health Network

St. Luke’s University Health Network

  • Sellersville, PA
  • Permanent
  • Full-time
St. Luke’s takes pride in the abilities, experience and empathy of its staff members. The workers of St. Luke’s are our most important property! Separately and together, our staff members are devoted to pleasing the objective of our company which is a steady dedication to quality as we take care of the ill and hurt; inform doctors, nurses and other healthcare companies; and enhance access to care in the neighborhoods we serve, no matter a client’s capability to spend for healthcare.

ESSENTIAL FUNCTIONS:

  • Actively takes part in preserving and/or enhancing quality enhancement efforts, consisting of however not restricted to the Physician Billing computer system and client complete satisfaction study.
  • Maintains high level of skills on Physician Billing computer system.
  • Takes active function in assistance of group technique to functions within the department:
  • Attends department conferences.
  • Actively takes part as an employee in resolution of issues as they are recognized.
  • Analyzes present treatments, bringing tips for enhancement to the attention of employee and managers for factor to consider.

Phones:

  • Answered in a considerate way.
  • Within 3 rings.
  • Identifying self and practice.
  • Determining and focusing on the nature of the inbound call.
  • Responds to client interactions and paths total and precise messages to the suitable person.
  • Ensures client complete satisfaction at the end of each call.

Office schedules:

  • Maintains client and doctor workplace schedules
  • Schedules client visits according to the standards of the practice.
  • Ensures client access to asked for supplier when offered

Registration:

  • Greets clients in a respectful, timely, practical way
  • Registers clients according to the standards of the practice
  • Verifies client demographics and insurance coverage info at each check out.
  • Captures any barriers– i.e. language, vision, hearing etc.
  • Exercises profundity and interactions, shows an awareness of emergency situation circumstances.
  • Provides info, instructions and other support to the client as required.
  • Establish and preserve precise client records and record filing system.
  • Types, files, and disperses correspondence as directed.
  • Maintains a constant client circulation, and encourages clients of hold-ups in schedule.
  • Monitors and keeps client reception location; tidiness and sound level.
  • Review charge slips sent by doctor and properly go into charge details, help doctor with precise coding info and procedure in a prompt style to the Central Business Office.
  • Be familiar with policies of numerous insurance provider.
  • Verifies and describes charges to the client. Gathers any quantities due sometimes of service. Offers client education as it connects to insurance coverage and balances owed.
  • Scans and indexes laboratories, speaks with and so on. Stockpile not to go beyond 72 hours.
  • Obtains and tracks client recommendations.
  • Advises medical personnel of any hearing or language barriers the client appears to have.
  • Responsible for dealing with the care group to supply administrative support, as required.
  • Processes ask for medical records according to practice, State and HIPAA standards.
  • Prepare various reports as asked for.
  • Coordinate products and devices requires with numerous departments and suppliers.
  • Open/close workplace as needed.
  • Receive, sort, and send out mail as required.
  • Maintains workplace materials.

PHYSICAL AND SENSORY REQUIREMENTS:

Requires sitting, standing and strolling for extended amount of times (as much as 8 hours sometimes). Needs continuous usage of fingers for client care, composing and computer system entry. Consistently utilizes upper extremities; periodic requirement to raise to 25 pounds. Sometimes push cart with products as much as 30 pounds. Periodically push wheelchair with client weighing as much as 325 pounds. Frequently needs capability to stoop, flex and reach above shoulder level. Needs capability to hear regular discussion and excellent general, near and peripheral vision.

EDUCATION:

High School graduate or equivalent. Choice provided to graduates of recognized medical assistant/administrative training programs.

TRAINING AND EXPERIENCE:

One year workplace experience in a comparable setting or graduate of certified medical assistant/administrative training program.

Please finish your application utilizing your complete legal name and existing house address. Make certain to consist of work history for the previous 7 (7) years, including your present company. Furthermore, you are motivated to publish an existing resume, consisting of all work history, education, and/or accreditations and licenses, if relevant. It is extremely advised that you produce a profile at the conclusion of sending your very first application. Thank you for your interest in St. Luke’s!!

St. Luke’s University Health Network

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