Job Type: Full-time – Please check outs www.aentassociates.com for center hours
General Summary:
Provide high quality client care services, dealing with all clients’ and visitors with courtesy, fairness, and regard. Deal with management and team member in a spirit of cooperation and team effort. Supports the objectives and goals of Allergy & ENT Associates.
Selected Duties and Responsibilities:
Follows workplace policies, treatments, and procedures as suitable.
Communicates efficiently with other employee.
Follows OSHA guidelines and the security standards of the Practice.
Follows HIPAA policies and treatments.
Respects and keeps client privacy.
Greets visitors in courteous, timely, valuable way. Supplies any required instructions/directions. Notifies proper department/person of client’s arrival.
Completes required documents such as charge tickets, and so on. Utilizes computer system to create details required for billing. Gets in charges for all services supplied.
Updates client details, gathers co-pays, offers any needed kinds requiring conclusion, acquires signature as needed.
Maintains tidy, organized waiting space and workspace.
Answers phone without delay and in an enjoyable way and handle client requires expeditiously, such as making consultations, taking messages for the scientific personnel, and so on
Updates details in electronic client charts according to policy and treatment.
May carry out particular Job Activities as appointed per workplace place
Required Knowledge, Skills and Abilities:
Knowledge of medical terms and basic clerical treatments
Knowledge of CPT & ICD-9/10 Coding System
Strong understanding in HMO, PPO, and medical insurance coverage market
Ability to run to a multi-line telephone system
Computer abilities to consist of Microsoft Office & Outlook, EPM & EHR.
Must be self-directed and able to work separately
Ability to check out, comprehend and follow oral and written guidelines.
Education and Experience:
High School graduate or equivalent
Five (5) years of workplace experience needed; choose 3 (3) years medical workplace experience.
Non-Smoking Environment.
Some regional travel might be required to other workplace areas.
ALLERGY & ENT ASSOCIATES, P.A.
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