Rotech Healthcare

Rotech Health care.

  • Roy, UT


  • Long-term.

  • Full-time.
SUMMARY

Sign Up With the Leader in the House Health Care Market

Rotech Health Care Inc. is a nationwide leader in offering Breathing and Sleep Apnea treatment along with house medical devices. Each and every day, countless staff members add to providing exceptional customer care and client care through numerous areas throughout 45 states. For extra details, please visit our business homepage

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TASK DETAILS

Summary

We are looking for a devoted Consumer Assistance Expert to join our Rotech group. In this position you will offer assistance to the clients of the Assistance Center (clients, recommendation sources and workers) by carrying out jobs associated with client care and 3rd party compensation. Mainly accountable for brand-new order consumption to incorporate precision with medical, billing and care associated details and processing. Line of contact with brand-new consumers.

Necessary Responsibilities and Duties

  • Sticks to and executes all business policies and treatments, consisting of however not restricted to Scientific Programs
  • Brings concepts for procedure or performance enhancements to manager
  • Constructs relationships with areas, field management, clients and recommendation sources
  • Specific functions need outgoing calling and information entry
  • Gathers co-pays and deductible quantities
  • Complies with suitable laws and policies
  • Performs insurance coverage confirmation and eligibility for services/products
  • Carries out client complete satisfaction calls and functions as patient supporter to solve concerns or issues
  • Establishes and preserves a working understanding of existing Medicare, Medicaid, insurance coverage policies, and FDA/DOT and JCAHO standards
  • Establishes and preserves working understanding of present services and products used by the business and all suitable governmental guidelines
  • Boosts company credibility by accepting ownership of responsibilities and promoting a caring and encouraging environment constant with our objective
  • Keeps precision and quality assurance throughout client contact and information input
  • Handles all elements of preliminary consumption: addressing the phone and getting faxes, gathering client and recommendation source details, inputting information into IMBS and eIntake, printing tickets, putting together charts and processing documents
  • Gets permission and credentials documents
  • Practices safe work practices, making sure a safe workplace
  • Prepares total and precise apply for Billing Department
  • Procedures brand-new orders, reacts to concerns, solves concerns or forwards to suitable workers in a prompt way to guarantee client, recommendation, and worker complete satisfaction
  • Procedures work orders to field areas and collaborates prompt satisfaction of product or services purchased
  • Offers education to recommendation sources, clients and staff members on credentials for service and 3rd celebration billing
  • Offers product/service info by addressing concerns, providing help
  • Supplies technical help to clients as needed
  • Supplies comprehensive evaluation and Quality control for medical requirement and documents requirements of payors and regulative bodies
  • Functions thoroughly with eIntake exclusive system
  • Carries out other responsibilities as designated

Supervisory Duties

  • None

CREDENTIALS

Work is contingent on

  • Background examination (company-wide)
  • Drug screen (when suitable for the position)
  • Legitimate motorist’s license in state of home with a tidy driving record (when suitable for the position)

Education and/or Experience

  • High school diploma or GED equivalent
  • One to 3 years of associated previous work experience in a team-oriented environment
  • Experience in medical field and administrative record management
  • Strong customer care background

Abilities, Understanding and Capabilities

  • Efficiently interact in English; both oral and composed, with doctors, place staff members and clients to make sure concerns and issues are processed in a prompt way
  • Practical, well-informed and respectful while preserving a favorable mindset
  • Translate a range of guidelines in a range of interaction mediums
  • Understanding of Resilient Medical Devices (DME) or House Medical Devices (HME)
  • Understanding of insurance plan and requirements
  • Understanding of medical billing practices and of billing compensation
  • Maintain privacy and practice discretion and care when managing delicate info
  • Medical terms
  • Multi-task together with attention to information
  • Read and effectively translate composed instructions and/or directions in English
  • Self-motivation, arranged, time-management and deductive issue fixing abilities
  • Sense of seriousness and responsiveness to doctors, place workers and clients
  • Work individually and as part of a group

Physical Needs

  • Lifting of 10 pounds.
  • Needs sitting, strolling, standing, talking or listening; substantial hours sitting at a desk
  • Needs close vision to fine print on computer system and or documents; comprehensive hours dealing with the computer system

Devices, Devices and Technical Capabilities

  • Email transmission and interaction
  • Web navigation and research study
  • Microsoft applications consisting of however not restricted to Word, Excel, and so on
  • Workplace devices; facsimile machine, photo copier, printer, phone and computer system

Workplace

  • Workplace environment

ROTECH DETAILS

Advantages

  • 401 k
  • Medical, Dental and Vision
  • Life Insurance Coverage and Special Needs
  • Generous Paid Time Off and Paid Vacations
  • Benefit and Reward Opportunities (Non-Exempt and Exempt)
  • Mileage compensation (when relevant for the position)
  • Telephone repayment (when appropriate for the position)

Make the Right Move, Develop your Profile and Send your Resume TODAY !! The hiring supervisor evaluates resumes and contacts candidates that have actually related experience to the used position. To see the status of a position that you sent your profile/ resume to,. We value your interest in Rotech Health care Inc.

TEXT ROTECH TO 51893 TO SIGN UP WITH OUR SKILL NETWORK

Level Playing Field Company of Minorities, Women, Protected Veterans and People with Impairments. Rotech Health care Inc. hires, utilizes, trains, promotes, transfers, separates from work and compensates staff members without regard to subscription in, association with, or understanding of race, color, age, gender, gender identity, religious beliefs, creed, nationwide origin, origins, citizenship, marital status, veteran status, sexual preference, physical or psychological impairment, pregnancy or any other individual particular safeguarded by suitable federal, state and regional laws governing nondiscrimination in work in each region where Rotech has workers. Rotech Health Care Inc. is a DRUG FREE OFFICE.

Rotech Health care.

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