ALLERGY & ENT ASSOCIATES, P.A.

  • Houston, TX
  • Permanent
  • Full-time
Job Title: AR Billing Assistant

Department: CBO (Administrative)– Non-exempt

Reports To: Revenue Cycle Manager

Bilingual: English and Spanish is chosen

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Position Summary

This position will provide monetary guidance and help to clients concerning medical costs. They are the intermediary in between clients and their insurance provider; typically collaborating payments and responding to concerns from both celebrations. Their task is to deal with monetary commitments so that clients and doctors can concentrate on health care.

Essential Duties & Responsibilities

  • Manage incoming client interactions
  • Answer inbound calls and e-mails to deal with consumer concerns, demands, and concerns.
  • Advise client of balances
  • Ensure the details provided to the client is precise and approximately date.
  • Support CBO associates- Printing, scanning, copying and other workplace tasks as required
  • Process consumer payments.
  • Sorting and sending out mail
  • Updating and keeping numerous spreadsheets
  • Negotiate and plan patient payment plans
  • Update client accounts and balances
  • Review and procedure client and insurer kinds
  • Attending and taking part in conferences, training, and discussions.
  • Collecting approximated liabilities from clients.
  • Establishing medical insurance advantages, conditions, and requirements by making phone queries, and by utilizing eligibility systems and the web.
  • Perform other responsibilities as appointed
  • High school diploma, GED, or ideal equivalent.
  • 2+ years of work experience in customer care or associated fields.
  • Proficient understanding of medical terms, billing practices, and coding.
  • Proficient computer system abilities.
  • Proficient with MS Office Suites.
  • Excellent interaction abilities, both spoken and composed.
  • Outstanding individuals abilities.
  • Able to work separately
  • Bilingual Preferred however not needed– English/ Spanish
  • Proficiency in MS Office (Excel)
  • Excellent time management abilities and the capability to focus on work
  • Attention to information and analytical abilities
  • NextGen (Preferred however not needed)
  • Problem Solving– Ability to determine an issue and discover options efficiently
  • Safety and Confidentiality – Follows OSHA policies and the security standards of the Practice. Follows HIPAA policies and treatments. Aspects and keeps client privacy.
  • Organization– Uses time effectively by focusing on and preparing work activities; is systematic and effective in structuring jobs to be achieved.
  • Professional Maturity– The capability to different psychological sensations from the genuine problems at hand. The capability to legally and objectively challenge the compound of our beliefs and predispositions of our observations.
  • Time Management– Managing one’s own time and the time of others; the capability to move backward and forward in between 2 or more activities or sources of details (such as speech, sounds, touch, or other sources).
  • Active Listening– Giving complete attention to what other individuals are stating, taking some time to comprehend the points being made, asking concerns as proper, and not disrupting at improper times.
  • Interpersonal Communication– Writes and speaks successfully based upon the mental, relational, circumstance, ecological and cultural characteristics within the circumstance
  • Communication– The capability to compose and speak successfully utilizing proper convention based upon the scenario; actively listens to others, asks concerns to validate understanding, and utilizes tact and factor to consider when providing feedback to others.
  • Physical Demands: Substantial motions (movement) of the wrist, hands, and/or fingers in a recurring way.
  • Well-lighted, heated and/or air-conditioned indoor center workplace setting with appropriate ventilation; Moderate sound (examples: workplace with computer systems and printers, light traffic) Typical schedule is Monday through Friday with routine working hours; travel to centers might be needed.

Qualifications

EDUCATION AND EXPERIENCE

Knowledge, Skills, Abilities

Physical Demands

Work Environment

ALLERGY & ENT ASSOCIATES, P.A.

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