ALLERGY & ENT ASSOCIATES, P.A.
- Houston, TX
- Permanent
- Full-time
Department: CBO (Administrative)– Non-exempt
Reports To: Revenue Cycle Manager
Bilingual: English and Spanish is chosen
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Position Summary
This position will use monetary suggestions and support to clients concerning medical costs. They are the intermediary in between clients and their insurer; frequently collaborating payments and responding to concerns from both celebrations. Their task is to deal with monetary responsibilities so that clients and doctors can concentrate on health care.
Essential Duties & Responsibilities
- Manage incoming consumer interactions
- Answer inbound calls and e-mails to resolve client concerns, demands, and problems.
- Advise client of balances
- Ensure the details offered to the client is precise and as much as date.
- Support CBO representatives- Printing, scanning, copying and other workplace responsibilities as required
- Process consumer payments.
- Sorting and sending out mail
- Updating and preserving different spreadsheets
- Negotiate and plan patient payment plans
- Update client accounts and balances
- Review and procedure client and insurer types
- Attending and taking part in conferences, training, and discussions.
- Collecting approximated liabilities from clients.
- Establishing medical insurance advantages, conditions, and requirements by making phone queries, and by utilizing eligibility systems and the web.
- Perform other responsibilities as appointed
- High school diploma, GED, or appropriate equivalent.
- 2+ years of work experience in client service or associated fields.
- Proficient understanding of medical terms, billing practices, and coding.
- Proficient computer system abilities.
- Proficient with MS Office Suites.
- Excellent interaction abilities, both spoken and composed.
- Outstanding individuals abilities.
- Able to work separately
- Bilingual Preferred however not needed– English/ Spanish
- Proficiency in MS Office (Excel)
- Excellent time management abilities and the capability to focus on work
- Attention to information and analytical abilities
- NextGen (Preferred however not needed)
- Problem Solving– Ability to determine an issue and discover options successfully
- Safety and Confidentiality – Follows OSHA policies and the security standards of the Practice. Follows HIPAA policies and treatments. Aspects and keeps client privacy.
- Organization– Uses time effectively by focusing on and preparing work activities; is systematic and effective in structuring jobs to be achieved.
- Professional Maturity– The capability to different psychological sensations from the genuine concerns at hand. The capability to legally and objectively challenge the compound of our beliefs and predispositions of our observations.
- Time Management– Managing one’s own time and the time of others; the capability to move backward and forward in between 2 or more activities or sources of details (such as speech, sounds, touch, or other sources).
- Active Listening– Giving complete attention to what other individuals are stating, requiring time to comprehend the points being made, asking concerns as proper, and not disrupting at improper times.
- Interpersonal Communication– Writes and speaks efficiently based upon the mental, relational, circumstance, ecological and cultural characteristics within the circumstance
- Communication– The capability to compose and speak efficiently utilizing proper convention based upon the scenario; actively listens to others, asks concerns to confirm understanding, and utilizes tact and factor to consider when providing feedback to others.
- Physical Demands: Substantial motions (movement) of the wrist, hands, and/or fingers in a recurring way.
- Well-lighted, heated and/or air-conditioned indoor center workplace setting with appropriate ventilation; Moderate sound (examples: workplace with computer systems and printers, light traffic) Typical schedule is Monday through Friday with routine working hours; travel to centers might be needed.
Qualifications
EDUCATION AND EXPERIENCE
Knowledge, Skills, Abilities
Physical Demands
Work Environment
ALLERGY & ENT ASSOCIATES, P.A.
- Apply Now
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