NavaDerm.

  • New York


  • Long-term.

  • Full-time.

Sign up with a quick growing, vibrant company that concentrates on offering dermatology specialists company management services that enable them to provide clients an extraordinary health care experience.

NavaDerm, a BelHealth portfolio business, is a big dermatology medical group with over 45 companies with areas in New York and New Jersey.

We are a Physician-led company that permits scientific self-reliance with high quality requirements.

We are trying to find a well-rounded handled care expert with understanding and experience in dermatology billing, particularly patient AR and collections.

You will be accountable for fixing all open client AR balances throughout 6 practices (and growing). This consists of however is not restricted to helping clients through numerous interaction techniques with their billing questions (phone, voicemail, Klara, e-mails, Nextgen PM tasking, e-mails from front workplace personnel). You will process charge card daily, upgrade balances in Nextgen, tradition billing systems, and TSI collections. You will be accountable for ensuring declarations do not go out with incorrect balances. You will be accountable for sending out month-to-month lists to practices for approval to send out to collections and client refunds.

This is a full-time, on-site function at one of our Manhattan areas and Millburn, New Jersey place.

Job obligations:

  • Listen to voicemails each early morning and return all calls within 24 hours.
  • Answer inbound queries from the call center day-to-day concerning billing concern.
  • Answer inbound client concerns concerning their costs through the Klara messaging platform.
  • Processing charge card day-to-day and publishing in both the Nextgen PM and tradition client accounting systems. Quickly to be EMA ModMed EHR/PM system.
  • Utilize month-to-month aging receivables reports to act on overdue client AR balances, carry out small-balance write-offs and send out list of clients for workplace approval, and move overdue clients to collections utilizing the NG and TSI systems.
  • Regularly consult with RCM Manager and on-site practice supervisors to talk about and solve billing concerns.
  • Perform extra responsibilities as needed by management.
  • Perform end of year balance clean-up.

Qualifications/Experience:

  • Must have at least 3 years experience dealing with and understanding insurance coverage AR, client AR and how to fix billing concerns, procedure client refunds and handling client collections.
  • Must have the ability to check out and translate insurance coverage description of advantages.
  • Preferred experience in CPT and ICD coding; familiarity with medical dermatology
  • Nextgen PM– Preferred experience minimum 2 years
  • EMA Modmed PM– Preferred experience minimum 2 years
  • Klara– Preferred experience minimum 2 years
  • Instamed– Preferred experience minimum 2 years
  • Legacy systems (ADS, Nextech, CureMD, MDLand)– Preferred however not needed
  • Microsoft 365 and associated applications (Word, Excel, Teams)

Skills/Abilities:

  • Must be comfy working on-site in an medical practice environment with little in-person guidance, signing up with online group conferences and sometimes being needed to come into the business workplace.
  • Must have outstanding customer support abilities and comfy helping clients who might be disturbed.
  • Must have strong composed and spoken interaction abilities and feel comfy engaging with clients, front workplace personnel, and periodically the companies.
  • Computer, client accounting systems, web and online applications experience is needed consisting of, however not restricted to: Nextgen PM, data processing, spreadsheet applications, online websites, online charge card processing suppliers, pulling reports and conference task due dates.
  • Responsible usage of secret information.
  • Perform to business requirements of compliance with policies and treatments.
  • Ability to multi-task and work courteously and respectfully with fellow staff members, customers and clients.
  • Most Important: You’re inherently inspired and own your function.

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NavaDerm.