NavaDerm.

  • New York


  • Long-term.

  • Full-time.

Sign up with a quick growing, vibrant company that concentrates on supplying dermatology experts service management services that permit them to use clients an extraordinary health care experience.

NavaDerm, a BelHealth portfolio business, is a big dermatology medical group with over 45 companies with places in New York and New Jersey.

We are a Physician-led company that permits medical self-reliance with high quality requirements.

We are searching for a well-rounded handled care expert with understanding and experience in dermatology billing, particularly patient AR and collections.

You will be accountable for dealing with all open client AR balances throughout 6 practices (and growing). This consists of however is not restricted to helping clients through numerous interaction approaches with their billing queries (phone, voicemail, Klara, e-mails, Nextgen PM tasking, e-mails from front workplace personnel). You will process charge card daily, upgrade balances in Nextgen, tradition billing systems, and TSI collections. You will be accountable for ensuring declarations do not go out with unreliable balances. You will be accountable for sending out regular monthly lists to practices for approval to send out to collections and client refunds.

This is a full-time, on-site function at one of our Manhattan areas and Millburn, New Jersey place.

Job obligations:

  • Listen to voicemails each early morning and return all calls within 24 hours.
  • Answer inbound queries from the call center everyday relating to billing concern.
  • Answer inbound client concerns concerning their expense through the Klara messaging platform.
  • Processing charge card everyday and publishing in both the Nextgen PM and tradition client accounting systems. Quickly to be EMA ModMed EHR/PM system.
  • Utilize regular monthly aging balance dues reports to act on overdue client AR balances, carry out small-balance write-offs and send out list of clients for workplace approval, and move overdue clients to collections utilizing the NG and TSI systems.
  • Regularly meet RCM Manager and on-site practice supervisors to go over and fix billing concerns.
  • Perform extra tasks as needed by management.
  • Perform end of year balance clean-up.

Qualifications/Experience:

  • Must have at least 3 years experience dealing with and understanding insurance coverage AR, client AR and how to fix billing concerns, procedure client refunds and handling client collections.
  • Must have the ability to check out and analyze insurance coverage description of advantages.
  • Preferred experience in CPT and ICD coding; familiarity with medical dermatology
  • Nextgen PM– Preferred experience minimum 2 years
  • EMA Modmed PM– Preferred experience minimum 2 years
  • Klara– Preferred experience minimum 2 years
  • Instamed– Preferred experience minimum 2 years
  • Legacy systems (ADS, Nextech, CureMD, MDLand)– Preferred however not needed
  • Microsoft 365 and associated applications (Word, Excel, Teams)

Skills/Abilities:

  • Must be comfy working on-site in an medical practice environment with little in-person guidance, signing up with online group conferences and sometimes being needed to come into the business workplace.
  • Must have exceptional customer support abilities and comfy helping clients who might be disturbed.
  • Must have strong composed and spoken interaction abilities and feel comfy connecting with clients, front workplace personnel, and periodically the service providers.
  • Computer, client accounting systems, web and online applications experience is needed consisting of, however not restricted to: Nextgen PM, data processing, spreadsheet applications, online websites, online charge card processing suppliers, pulling reports and conference job due dates.
  • Responsible usage of secret information.
  • Perform to business requirements of compliance with policies and treatments.
  • Ability to multi-task and work courteously and respectfully with fellow staff members, customers and clients.
  • Most Important: You’re inherently encouraged and own your function.

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NavaDerm.