Methodist Le Bonheur Health Care.

  • Memphis, TN


  • Long-term.

  • Full-time.
Summary

A vital part of the client care team, an MOA consistently shows the core concepts of client- and family-centered care. The Medical Office Assistant works carefully with clients and families, management, personnel and clinicians and is accountable for the success of all front desk functions in the ambulatory/clinic website. Common tasks of this position include answering the phone, triaging client calls, signing up clients in the EMR, preparation of chart contents, records retrieval and filing, gathering payments from responsible party, and helping patients with the patient website. Models appropriate behavior as exhibited in the The Methodist Mission, Vision and Worths.

Education/Experience/Licensure

Education/Formal Training

Work Experience

Credential/Licensure

REQUIRED:

High School Diploma or GED or equivalent education/experience.

Minimum of one year experience in a doctor practice workplace or similar setting to include general business operations, scheduling, and insurance.

N/A

PREFERRED:

N/A

N/A

MOA Certification

REPLACEMENTS ENABLED:

N/A

N/A

N/A

Knowledge/Skills/Abilities

  • Standard understanding of medical terms.
  • Knowledge of coding chosen.
  • Knowledge of general service operations, scheduling, insurance coverage, and coding.
  • Capability to work without close guidance and to exercise independent judgment.
  • Capability to utilize data processing and spreadsheet programs and basic office devices.
  • Ability to communicate verbally and in composing with others.
  • Capability to arrange numerous jobs and jobs and maintain control of workflow.
  • Ability to manage demanding circumstances.
  • Capability to run standard office equipment such as PC, copier, facsimile machine, printer.
  • Capability to carry out standard arithmetic estimations.
  • Ability to provide customer support consistent with MLH values.

Secret Job Duties

  • Signs up brand-new patients and updates existing client demographics by collecting comprehensive client details consisting of individual and monetary info.
  • Schedules brand-new consultations as needed and makes confirmation calls to patients with upcoming consultations.
  • Gathers co-pays and insurance coverage information to guarantee full and correct payment.
  • Handles the front desk location by welcoming clients and visitors and reacting to ask for information in person or by phone.
  • Demonstrates effort in determining opportunities for self-development and enhancement of expert proficiency.

Physical Requirements

  • The physical activities of this position might consist of climbing up, pushing, standing, hearing, strolling, reaching, comprehending, kneeling, stooping, and repetitive movement.
  • Must have good balance and coordination.
  • The physical requirements of this position are: easy work – exerting up to 25 pounds. of force occasionally and/or as much as 10 pounds. of force often.
  • The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing information and figures; transcribing; viewing a computer system terminal; or substantial reading.
  • The conditions to which the Partner will be subject in this position: The Associate is not considerably exposed to adverse ecological conditions; job functions are typically performed under conditions such as those found in basic office or administrative work.

Jobs2Web.

  • View & Apply.