Alta Equipment
- Long Island City, Queens, NY
- $2000-2500 per hour
- Permanent
- Full-time
Alta Equipment is presently looking for a service administrator to join our group at our Ronkonkoma, NY area.
- Outstanding advantages bundle (Medical, Dental and Vision, plus a lot more!)
- Paid time off
- 401( k)
- Competitive earnings
- Salary: $20-$25 per hour, based upon experience
Responsibilities
The Billing/Service Administrator deals with all consumers, both internal and external towards the single function of providing remarkable service. This function will be accountable for evaluating, modifying and authorizing the precision of all billing activity. They will interact day-to-day with service technicians to clarify billable hours and products used to each work orders. This person will engage with other members of the service department by interacting daily the requirements of our clients. They will work as an intermediary in between the dispatcher, field specialists, store specialists and our clients.
Responsibilities:
- Ability to procedure, review, modify, and deal with all consumer billing requirements and concerns
- Open/Close day-to-day work orders, enter them into the system and interact with service department the requirements of each call
- Answering the phone and supplying customer support
- Research billing and invoicing concerns and offer services.
- Assist with dispatching service specialists.
- Strong listening and information abilities to appropriately evaluate and solve billing concerns in an expert and prompt way.
- Excellent computer system abilities and experience with MS Office, especially Word, Excel, and Outlook
- Field and dispatch service calls to support consumer requirements.
- Closely deal with accounting department to establish brand-new client’s and evaluation possible billing concerns; concern credit and rebills to consumers
- Ability to prosper in a busy environment where every day is various, attention to information a must, and taking ownership to follow a job through to conclusion is simply what we do.
- Solid phone abilities that have the client feel valued and valued.
- Ability to work as a group gamer, along with individually with very little guidance.
- Positive mindset with a can-do, will-do, get-it-done work principles.
- Partner with dispatch to enhance reaction time and scheduling performances.
- Modify and keep client records, work orders and work carried out, along with invoicing and billing records.
- Assist the sales group to arrange light filing and documents
Qualifications
Qualifications:
- Customer service experience is extremely chosen.
- Must have strong computer system abilities and working understanding of Microsoft Word, Excel and Outlook. Previous ERP experience is a plus.
- Possess exceptional spoken and written interaction abilities.
- Excellent time management abilities and the capability to interact with all levels of colleagues, in addition to consumers.
- Language Skills – Intermediate: Ability to check out and translate files such as security guidelines, running and upkeep guidelines, and treatment handbooks. Capability to compose regular reports and correspondence. Capability to speak successfully prior to groups of consumers or workers of the company.
- Mathematical Skills – Basic: Ability to include and deduct 2 digit numbers and to increase and share 10’s and 100’s. Capability to carry out these operations utilizing systems of American cash and weight measurement, volume, and range.
Reasoning Ability – Basic: Ability to use good sense comprehending to perform in-depth however uninvolved composed or oral guidelines. Capability to handle issues including a couple of concrete variables in standardized circumstances
About Alta:
Culture is Job # 1. Alta Equipment Company prides itself in the 3 P’s of company: People, Process and Product. By buying the very best individuals and developing a “one group” method, Alta Equipment Company makes consumers for life.
If you want quality and are all set to make a distinction within our company, we’re all set for you. Whether it’s offering the world’s- finest huge iron, rolling up your sleeves and servicing our industry-leading building and construction and product handling item brand names or being a distinction maker behind the scenes, we can utilize your skillset.
At Alta Equipment Company, our company believe in shared regard and are devoted to variety while motivating our staff members to reach their optimal capacity. Voted a “Top Work Place USA”, our 2100+ staff members throughout the nation are devoted to quality. It’s the Alta method.
So, let’s begin the discussion. Click the link to use and start the journey of a life time.
What We Look For:
At Alta Equipment Company, we are searching for prospects who are a cultural fit with our company and comprehend that every job and task approaches cultivating consumers for life. Together with that, a terrific mindset that welcomes shared regard and providing a constant high energy level that radiates an enthusiasm for quality. We are browsing for an ability set that has a high ability for the position with a continuous focus on investing in one’s occupation through extra training and knowing.
Other Opportunities at Alta
Please visit our professions page at to see other openings that might be of interest to you!
We are a level playing field company. Work choice and associated choices are made without regard to gender, race, age, special needs, religious beliefs, nationwide origin, color, gender identity, sexual preference, veteran status or any other safeguarded class.
Alta Equipment
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