Position: Billing Coordinator
Employment Type: Full-Time
Location: New York, NY (HYBRID)
Industry: Information Technology and Services
Who we are:
(SCC) is a leading company of company cloud interactions with a distinct portfolio of options consisting of UCAAS, partnership platforms, and devoted contact. Through its 24 x7x365 U.S. based assistance, white-glove service, and single point of contact technique, SCC has actually ended up being the go-to service provider for a services’ innovation requires and is among the biggest acclaimed service phone system service providers. Smart Choice Communications is happy to service and assistance countless business worldwide. Have a look at our site at to find out more.
What you’ll be doing:
Smart Choice Communications is looking for an extremely encouraged, enthusiastic, and arranged Billing Coordinator to join our growing group. In this function, the effective prospect will help in the activities of month-to-month billing procedure, in addition to supplying to billing assistance to our customers. This is an ideal chance for a current college graduate who is wanting to acquire business experience.
You will be accountable for …
- Managing the Billing Distribution Inbox:
- Creating and keeping an eye on tickets for all incoming consumer queries
- Assigning tickets appropriately
- Owning the reaction timeline to guarantee concerns are solved in a prompt way and enhance consumer complete satisfaction
- Owning/Resolving all Level 1 billing queries
- Performing essential information entry for regular monthly costs runs. Investigating billings.
- Creating and sending out one-time NRC billings
- Coordinating with the PMs to carry out each customer very first costs evaluation call
- Acting as back-up to the Billing Manager
- Other tasks as designated
What abilities & experience you’ll bring …
- Bachelor’s Degree
- Experience within Telecommunications market extremely chosen
- Experience with billing systems a plus
- Proficiency in MS Office (MS Teams and Excel)
- Strong interaction abilities, both composed and spoken, with a commitment to consumer complete satisfaction.
- Excellent time management and organizational abilities, with the capability to multitask and focus on.
- Ability to work individually and self-motivated.
What we provide …
- Competitive wage
- Paid Time Off
- Medical, oral, vision and life insurance coverage
- Flexible costs accounts
- Gym subscription repayment
- Employer-matched 401( k) strategy
- Exciting business occasions
- Flexible workplace
Want to use? Contact us today.
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Smart Choice Communications.
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